Phone etiquette has a big impact on your business. The person answering your phone is representing you and your company to your clients. It is important to create a good first impression with your professional telephone etiquette. Customer satisfaction is a major goaL.
We are in the Customer Service Industry and professional phone skills are a must! You have to be a PRO…
Your telephone etiquette adds value to you, your employer, and the callers you are interacting with.
10 Professional Phone Etiquette Tips To Be a Pro
Smile as You Answer the Phone
Take Accurate Messages – repeat to the caller to clarify any questions and the #
Do Not Be Distracted
Do Not Whisper or Yell
Listen well to the caller
Ask a caller for consent before placing them on hold
.24 Hour Telephone Answering | Lost calls? Not with us! | Quality Service | Live Operators | No Voicemail answerphone247.com
Such good tips and common sense! These tips make a difference in the quality of the call and the user experience. At Answerphone247 we take special care and follow this advice!