Professional answering services dedicated to delivering a personalized experience to your callers 24/7/365
Family owned & operated since 1921.
Let us support your growing business by capturing calls around the clock. Expanding your availability by offering a live voice to answer general questions, dispatch emergencies or handle calls as instructed by you 24/7. Delivering excellent services for a fraction of hiring an in-house employee and giving you freedom to know you’re not missing important calls while increasing your bottom line.
Working closely with healthcare professionals and practice managers, out staff takes care to answer all your calls specifically to your requirements. You tell us how to handle calls and time of day to deliver calls promptly. Have an On Call Schedule? Provide us with a copy and calls will be routed to the covering provider properly. We design our protocols around your preferences to customize and handle your calls with care and compassion.
A cost-effective scalable service available to handle calls day or night. Your callers will speak directly with a live representative who's always available to dispatch services, capture leads, take messages or set appointments.
You and your clients benefit from increasing your ability to book appointments anytime at their convenience. Never miss opportunities or lose business to competitors who are available when it’s convenient for your customer to call.
Stay connected anywhere around the clock. Whether your needs are office overflow, live transfer, 24/7 answering, employee check in or emergency dispatch. Our customized services are designed to fit your business. Businesses like individuals are unique and we believe your service should cater to your specific needs. From a customized greeting to gathering preferred caller information, you decide, and we deliver to your specifications.
Deliver Personalized Experiences
Deliver Personalized Experiences Service is simple to set up and because we trust you will be satisfied there’s no long-term commitments. We’re always available to focus on your business: no call ins, vacations, hiring or staff issues for you to worry about. 100% US Based Our staff has an average of 14 years of experience in our industry.
HIPAA compliant secure messaging is available to communicate sensitive data delivery. Options are available as we are able to integrate with several secure messaging providers to deliver messages encrypted and safely. For more information on our commitment to HIPAA compliance secure messaging, we’d be happy to talk with you more today..
Live Transfer Calls
Directly connect your callers to you or your staff live anywhere when and where you prefer. Work remotely without missing calls. No receptionist or phone system necessary to route live calls
Automated call reports, Web Portal Access, Chat, Virtual Receptionist, Voicemail, Voicemail with operator revert, Appointment Reminders, Wake Up Calls, Employee Reporting and Hotlines, Event Registration, Group Message Delivery, Call Center Outsourcing Didn’t see an option you’re looking for? It’s possible we can help you with that too. Just ask
Connect with us
Your time is valuable, so we've made our services simple to set up. In most cases, we can have you set up and answering your calls within 24 hours or less. Here's how it works:
Tell Us About
Tell us about your business or practice. We will gather some specific contact information and learn your preferences for the service from how to answer, information to gather from your callers and deliver preferences. Or you can fill out a simple form that provides the necessary information.
We'll Get Busy
We'll get busy setting up an account for you and completing the necessary programming.
A number will then be provided to you to call-forward to or give to callers and you are ready to route calls to our office